FAQs

Frequently Asked Question

Pest Control Services

1. What pest control services do you offer?

We provide a wide range of pest control services including Termite control, Rodent control, Mosquito fogging, Cockroach control, and other general pest management services for residential, commercial, Industrial and government properties. We also provide fumigation services against storage pests.

We provide pest control services across the Greater Kuala Lumpur, Klang Valley, Entire Sarawak and Sabah. Please contact us to find out if we cover your location of interest.

Signs of a pest infestation include visible pests, droppings, damage to property such as gnawed wires or furniture, unusual smells, or hearing noises in walls or ceilings. If you suspect an infestation, contact us for an inspection with no obligation.

For general pest control, it is recommended to have services performed bi-monthly for residential and monthly for commercial. However, more frequent treatments may be required depending on the severity of the infestation or the type of pest. We offer advises and customized plans to suit your needs.

Yes, we prioritize in using safe and approved pest control products that are environmentally friendly and safe for children and pets when used according to label instructions. Our technicians are trained to apply treatments safely and effectively.

The cost of pest control services varies depending on the type of pest, the size of the property, and the extent of the infestation. Contact us for a free consultation and inspection.

In most cases, you do not need to leave your house. However, for certain treatments like fumigation, it may be necessary to vacate the premises for a few hours. Our technicians will inform you beforehand if any special precautions are required.

Results can vary depending on the type of pest and the severity of the infestation. Some pests may die immediately, while others may take a few days. If you have any concerns after treatment, feel free to contact us.

To minimize the chances of pests returning, keep your premise clean, store food properly. fix any leaks, and seal any cracks or entry points. We also offer advises for the ongoing pest management plans to ensure pests are kept under control.

As a responsible pest management company, we offer warranties for our termite control services (T&C Applies). The length and terms of the warranty vary depending on the type of service. We stand by our work and are committed to ensuring your satisfaction.

Desludging Services

1. What is desludging, and why is it important?

Desludging involves the removal of accumulated sludge from septic tanks and other wastewater treatment systems. It is important to prevent blockages, foul odors, and system failure.

The frequency depends on the tank size and usage. Generally, it is recommended every 1-4 years to maintain system efficiency.

Common signs include slow drainage, bad odors, gurgling sounds from drains, and sewage backups.

No, desludging is an environmentally responsible service that prevents overflows and ensures waste is handled according to environmental regulations.

Yes, we offer desludging services for residential, commercial, and industrial properties, including plantations and oil and gas facilities.

High-Pressure Water Jetting

1. What is high-pressure water jetting, and when is it used?

High-pressure water jetting uses powerful streams of water to clean pipes, drains, and tanks. It is used to remove tough blockages, grease, and buildup.

No, when done by professionals, high-pressure water jetting is safe for most types of pipes, including steel and PVC. It’s a non-invasive, eco-friendly cleaning method.

Industries like oil and gas, food processing, manufacturing, and sewage treatment often benefit due to their heavy use of pipelines and tanks.

The duration depends on the complexity and size of the job. Most tasks can be completed within a few hours to a full day.

Yes, it uses only water and pressure, without chemicals, making it an environmentally friendly option for cleaning and maintenance.

Sewage Treatment Plant Maintenance

1. Why is regular sewage treatment plant maintenance important?

Regular maintenance ensures the plant functions efficiently, preventing breakdowns, environmental contamination, and costly repairs.

It includes inspecting and servicing pumps, blowers, control panels, desludging sludge tanks, and cleaning screen chambers to ensure smooth operation.

Maintenance frequency depends on the plant’s size and usage, but most plants require at least quarterly or half yearly servicing. Some plant may require monthly scheduled servicing.

Neglect can lead to equipment failure, environmental pollution, foul odors, and costly repairs.

Yes, we provide maintenance services to address urgent issues and avoid plant downtime.

Portable Toilet Rental Services

1. What types of portable toilets do you offer?

We offer standard portable toilets units for events, construction sites, and other temporary needs.

Our portable toilets are serviced regularly, with cleaning and desludging typically performed weekly or based on customer requirements.

Portable toilets provide convenience, maintain hygiene, and comply with local sanitation regulations, ensuring a clean environment for guests or workers.

The number depends on the event size, duration, and the number of attendees. We can help you determine the appropriate number based on these factors.

Yes, we provide portable toilet rental services in both urban and remote areas, including construction sites and outdoor events.

Hygiene Services

1. What types of hygiene services do you provide?

We offer services such as Premium scenting, washroom hygiene and hand hygiene including the installation and maintenance of hand soap dispensers, hand tissue dispensers, auto hand sanitizer dispensers, air fresheners, and feminine hygiene bins. Additionally, we provide hygiene rental services, ensuring your washrooms are consistently clean and well-equipped.

Our services are designed to be fast, reliable, efficient, and effective, ensuring that your washroom hygiene is maintained to the highest standards. We focus on providing professional, hassle-free solutions that promote a clean and healthy environment for your business.

The rental service includes the installation, regular replenishment, and maintenance of dispensers and hygiene units such as hand sanitizers, soap dispensers, tissue dispensers, and air fresheners. Our team ensures that everything is fully stocked and functioning properly, allowing you to focus on your business.

Yes, we provide scheduled hygiene maintenance services to ensure that all equipment remains clean, fully functional, and regularly replenished. We work with you to determine a maintenance schedule that fits your business needs.

We provide hygiene services for various industries, including hospitality, healthcare, education, retail, offices, and industrial settings. Whether you’re managing a large corporate office or a small retail shop, we have solutions to meet your needs.

Our hygiene solutions help prevent the spread of germs and bacteria, promoting a healthier work environment. With regular cleaning and maintenance of washroom equipment, your employees and customers will benefit from improved hygiene and reduced illness.

Yes, we prioritize sustainability and use eco-friendly products wherever possible. Our hand sanitizers, soap, and air fresheners are made from environmentally responsible ingredients to minimize environmental impact.

Simply contact our team through our website or call our customer service hotline. We will guide you through the process, help you choose the right solutions for your business, and arrange for a site assessment if necessary.

Absolutely! We offer tailored hygiene service packages to meet the specific needs of your business. Whether you need basic hygiene maintenance or a comprehensive solution, we work with you to create a service plan that fits your requirements.

Our team prides itself on being fast and efficient. For any maintenance or replenishment requests, we typically respond within 24 hours to ensure minimal disruption to your operations.